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Fingerprint scanner has stoppped working

The fingerprint scanner is (was!) the best thing about this otherwise slightly clunky phone. And now that feature has just randomly stopped working a few days ago. An hour on support chat with Nokia got me absolutely nowhere, they literally didn’t seem to care. I am convinced it has something to do with an automatic security update at the end of last week but who knows. I am curious to know if anyone else has got this same problem? Or indeed if it is a thing that happens sometimes with all this type of phone and if so what might fix it? I have tried rebooting, and I also asked about backing out the update but I can’t apparently. Would really like a solution, but otherwise i’m just putting it out there that these phones and the support from Nokia really ain’t all that.

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Got the same problem. Look like the fingerprint are not present in the device

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