Even I faced the same issue. Recently purchased Nokia Sirocco and unfortunately display is broken. Visited nokia service centre and they vaguely suggested me to pay INR 25000/- to replace the device(Nokia does not supply hardware to fix the screen) as per Nokia policy
If Nokia has such policy, its their responsibility to inform customers that phone will be replaced instead of service for any hardware issue at the time of buying.
Also, company itself should have some policy providing respite to customers who have invested 50K in Flagship / premium phones of the company if in case certain issue arises, many a company are providing such option at time of purchase itself.... atleast company from their end should have a clear policy where physical / liquid damage is ALSO covered in 12 months warranty for one time replacement free of cost, this builds trust and assurance towards company from customers end that GOD forbid if a damage occurs Company is there for one time replacement in warranty period..... I hope some sense prevails in concerned company officials and they take stand highlighting such issues and providing relief to customers such as us being loyal to company for past 14 yrs...
Phone manufacturers do not cover broken screens. It is in the warrant terms, and not just Nokia warranty terms.
If you buy a car and you smash your windshield, will they replace it under warranty?