I have recently purchased nokia 7 plus but stats facing a frustrating issue.
Some apps and website like amazon music, asphalt 8, twitter, flipkart, linkdin not loading over wifi connection. But whenever i switched to mobile data everything start working fine and apps load perfectly.
I have done almost everything to resolve this problem..
1. Reset my phone several times.
2. Reset my router already.
3. Change ssid and password etc
4. Checked with other router at my friend place but no solution.
Now i really don't know what to do.. its really disappointing that i need to visit service center within 2 day of purchase of mobile.
Can anyone please help me here?
I am not sure if its exactly the same problem as the one I faced sometime back, but the symptoms are identical.
In my case, after a lot of research, it turned out to be a IPv6 related issue. Direct network connection over 4g was giving a usable IPv6 address, but my WiFi router at the time wasn't. Once I replaced the router and started getting a usable IPv6 address, all these problems disappeared.
For more details, please see my response to a very similar issue raised in this topic: https://community.phones.nokia.com/support/discussions/topics/7000029778
This is what the result of Netlyser test in which you can see that there is some problem in ipv6.
But, when i run this test on my friend's nokia 6.1 (on same wifi), there is no such issue and everything working fine.
That mean nokia 7 plus has some confliction with network because of this it is not recognizing the ipv6 properly.