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Sim status - number unknown

I have just switched to this phone from a Windows phone and am having an issue with my phone not sending out it's number for caller I.D purposes. Whoever I call just sees "no number" on their phone when I call them

I have ensured that caller i.d settings on the phone are set to send my number, but checking under sim status, it says my number is "unknown"

Looking around the internet, it seems to be an issue for many people using android. I just want to edit my number in on my sim card. It seems that if you have a really old phone, or an iPhone, you can easily do it. But I don't have access to either.

Does anybody know a solution for this? Thanks

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