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Deliberate fraud by Nokia

I preordered the product on 25th August, and the shipment started by 30th of August and was expecting delivery by 3rd of September, the order reached my city hub and it was returned without my concern, when I checked with dhelivery, they mentioned that Nokia recalled the shipping, when I checked with Nokia they said that the order was returned due to flood, in Trivandrum there was no flood at all, life was normal, no transportation issue, this is a complete lousy statement by Nokia, I am not given a proper reason why my product returned and no resolution provided so far, it’s been 3 days I am awaiting a response from Nokia
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