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Delivery Issu

I had ordered Nokia 6.1 plus on 26/08/2018 but till date I have not received the phone.On tracking the order with delhivery courier service I was informed that the same is lying with franchise in Gorakhpur.  Now I want to cancel my order as I fear that the phone might have been damaged due to mishandling.  I have shot a mail to Nokia India on 4/08/2018 but to my utter shock there is no response from the company of such a repute.Wake up Company people ??????????

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