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Unable to track my order

I have order a Nokia 6.1 plus on 2/09/18 but yet to receive the status that I have paid in the right place or not. I have contacted & lodging a complain vide number -517723 -( India). My transaction number is 5193365389399. I am followed up with HMD global but yet to receive the reply or smartly avoiding my queries. Please guide me the procedure of refund my hard money or send me the status. I am waiting from long days. I am fond of Nokia lover. Now , I am thinking such a worst company I m dealing with. There is no such communication regarding of late delivery of my phone or I have paid the money to right place or cheated. Thanks, Priya Kumari
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