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Delivery Issue because of Incorrect bill shipped by Nokia team

I have ordered Nokia 105 Dual Sim on 01-Sep-18 with full payment already made on Payu.

Ordered Number: 27974.

Issue: The Product arrived but delivery person asking for payment because in Payment mode it 

was mentioned as Cash on delivery instead of Prepaid.. So the product was not delivered

And I called delivery customer and they informed to check with Nokia care.

When I called Nokia care they have created ticket - 518925 but no resolution till now.

I have also sent mail to Support ID but Rakesh Prasad from team informed us to request delivery boy talk to us on Nokia mobile care.

But when I insisted delivery boy they not agree to speak and they needed Prepaid bill instead of COD, same communicated to Nokia but till now no response.

Note: The mistake was done by Nokia team by sending COD bill so please call Delhivery team and take necessary action.

1 Comment

Can you please update on the above issue

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