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Speaker Not working :( :( :( :(

Hello All,

I received new Nokia 6.1 plus Saturday 8th September, 2018. From starting its speaker is not working at all, even for the first time when it started no startup tone has played.

I have asked for the replacement, technician told me that its problem with some setting but still confused during first start only its tone not rang then how this problem is related to the settings.

Kindly help me on this at the earliest.

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