The community forum

Join the conversation

Check Warranty not working

'Check Warranty' provided in the website is not working.

The 'Check Warranty' button doesn't appear highlighted even after providing the required information like place & IMEI number. 

1 person has this question

Community Hero

Well spotted! I tried it and it doesn't work for me either. I put in my IMEI and the button is grey; if I add another digit the button activates but when it's clicked I get this message:

"The service is temporarily unavailable. Please try again in a little bit."

If I delete the extra digit the button is still active but still doesn't work, I get the same error message.

This needs to be fixed.

Tech Wizard

FWIW, the Support app on the phone > Warranty and insurance, works. (For me, in Europe, the original reciept from the store is more important if push comes to shove). -- Hans

If it's not working, is this necessary  in the official website ?

Login to post a comment