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How to cancel and get refund

I need to cancel my order and need refund. Please help me

1 person has this question

This is not a customer service forum. Contact the place you ordered the phone from for cancellation instructions.

Provide then details to whom we can contact for return and refund probpems

we have to contact the customer support via chat/phone. I have contacted them more than 10 times every day, finally I got the product cancellation email yesterday and still I am waiting for refund. It will take more than 20 days to get the cancellation email and refund. The customer care service is very poor. They dont have enough knowledge about anything. They dont have any updated information about the order and cancellation procedures. You may have to contact them every day and spend 1hr with them, 

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