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unexpected shutdown/switch off and not able to power on

1 month later buying, this phone had switched off unexpectedly and not able to get power on. After giving it in service center, I came to know that the mother board had been damaged and to be replaced. I want to know that how many days it would take to get replaced or how many days it would take to get the spare parts to the service center from the company and also I want to know the problem which made mother board to get damaged so early i.e within a month after buying.

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I m facing touch issue within a month
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